ENGAGE Overview

Personalization & recommendations

Personalization & campaign orchestration

ENGAGE is LSports' player engagement suite, designed to drive betting activity, strengthen retention, and build user confidence through data-driven content and real-time experiences.

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Who Uses ENGAGE

Role	How They Use ENGAGE
Head of Marketing	Engagement strategy, campaign planning, channel optimization
CRM Manager	Player segmentation, personalized content, retention programs
VIP Retention Manager	High-value player engagement, exclusive content, loyalty initiatives
In-Play Trader	Needs ultra-fast, trustworthy signals to move markets without overreacting
Product Manager (Betting Experience)	Designs live features that increase engagement without hurting trust or UX

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Current Products

Tips Feed

Real-time betting insights delivered via RabbitMQ. Statistically validated tips for pre-match and in-play events to guide users toward relevant markets.

Hyper Livescore

Enhanced livescore solution with real-time match data, incidents, and embeddable widgets for maximum user engagement.

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What You Can Do with ENGAGE

• Deliver betting tips — Real-time recommendations via RabbitMQ or API

• Embed livescore widgets — Drop-in components for your platform

• Track tip performance — Monitor hit rates and user engagement

• Support multiple languages — Localized content for global audiences

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Use Cases

Use Case	Product	Benefit
Increase in-play betting	Tips Feed	Guide users to active markets during live events
Boost pre-match engagement	Tips Feed	Surface high-value betting opportunities
Enhance match pages	Hyper Livescore	Keep users engaged with real-time updates
Drive mobile engagement	Hyper Livescore Widgets	Native-feeling experiences with minimal integration
In-Play Trading Decisions	Hyper Livescore	Ultra-fast, trustworthy signals to move markets without overreacting
High-Speed Pricing Models	Hyper Livescore	Real-time data for rapid pricing adjustments

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Getting Started

Tips Feed

1. Get credentials from your CSM

2. Connect to RabbitMQ (/fixtures and /tips virtual hosts)

3. Start receiving real-time tips

➡️ Tips Feed Integration Guide

Hyper Livescore

1. Get your API key from the backoffice

2. Choose your integration method (widget or API)

3. Embed in your platform

➡️ Widget Integration Guide

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Roadmap

We're building the future of player engagement. See what's coming:

Note: Roadmap features and timelines are subject to change. Please contact your CSM for the latest updates on upcoming features.

Feature	Status	Description
Campaign Orchestration	Coming	Automated player engagement campaigns
Sportsbook Analytics	Coming	Player behavior and betting analytics

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Documentation

• Tips Feed — Tips distribution and integration

• Hyper Livescore — Livescore widgets and API

• Roadmap — Upcoming features

• FAQ — Common questions