FAQ

Frequently asked questions about BOOST

Common questions about monitoring, coverage analysis, and provider benchmarking.

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General

What is BOOST?

BOOST is LSports' provider performance analytics platform. It provides visibility into coverage, trading performance, and provider benchmarking to help you optimize your data sources.

How do I access BOOST?

Visit https://monitoring.lsports.eu and log in with your LSports credentials. BOOST is available under the BOOST section in the platform menu.

Do I need TRADE to use BOOST?

BOOST is designed to work alongside TRADE. It provides analytics on the providers you've configured in TRADE.

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Monitoring

Which fixtures appear in the Monitoring screen?

Monitoring displays fixtures that include market data. Fixtures with only livescore data (no markets) are excluded.

How do I filter by provider?

Use the provider dropdown in the sports bar to filter fixtures by a specific provider. The fixture count updates to show only those covered by the selected provider.

What do the fixture statuses mean?

Status	Description
NSY	Not Started Yet (pre-match)
About to Start	Starting soon
In Progress	Currently live
Interrupted	Temporarily stopped
Lost Coverage	Data feed unavailable

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Provider Benchmark

How do I compare providers?

Navigate to Provider Benchmark and select your source provider and comparison provider. The tool shows fixtures your comparison provider covers that your source doesn't.

Can I order missing fixtures directly from BOOST?

Yes! In the BPS live comparison, hover over a fixture and click the "+" icon to order it directly if you're a TRADE user.

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Trading Performance

What metrics does Trading Performance show?

• Market Uptime — Percentage of time markets were available

• Margin Comparison — Margin analysis across providers

• Latency — Response time metrics

How is uptime calculated?

Uptime measures the percentage of fixture duration that markets had active odds available (not suspended).

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Support

How do I report a coverage issue?

Open a support ticket at support.lsports.eu with the fixture ID and provider details.

Can I request coverage for new leagues?

Yes. Contact your CSM with your coverage requirements. We continuously expand provider partnerships.