Player Intelligence Dashboard

The Player Intelligence Dashboard is a standalone, always-available hub that provides a complete overview of a player’s historical activity and risk profile. It centralizes key metrics including total stake, total win and GGR contribution, alongside full bet history visibility.

Operators can apply one-click segmentation filters (e.g., VIP, Sharp, Monitored) and directly toggle to Platform Limits or Entity Limits from the overview panel to take immediate action.

This page removes dependency on Bet Monitoring visibility and ensures traders can proactively assess player behaviour at any time, supporting faster decision-making and more structured risk management.

Blocked Player Management Flow

The Blocked Player action found within the dashboard provides a controlled and transparent workflow for managing restricted accounts.

When a player is blocked, a clear visual badge appears in the Player List and a persistent blocked status banner is displayed within the Player Detail view.

All player data remains fully accessible, including Overview, Limits, and Bets, allowing operators to review activity safely before taking further action.

Limits and segmentation can be adjusted while the account remains blocked, without triggering an automatic unblock.

To reinstate a player, an explicit confirmation modal is required.

This ensures governance integrity while maintaining operational efficiency.

Automatic Player Labelling

Automatic Player Labelling introduces behaviour-based classification driven by configurable operator-defined thresholds.

The system continuously evaluates player activity using metrics such as GGR, win ratio, stake size, bet volume, and bet-type distribution (e.g., singles percentage), and assigns a dynamic segment: Sharp, VIP, Standard, or Monitored.

As player behaviour evolves, segmentation updates automatically in real time.

A manual override option remains available where required.

This feature reduces reliance on manual tagging, improves early detection of sharp or high-value behaviour, and creates a scalable foundation for future AI-driven modelling and advanced player profiling.