> For the complete documentation index, see [llms.txt](https://docs.lsports.eu/u/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lsports.eu/u/engage/tips-feed/tips-tracker.md).

# Tips Tracker

## Quick Start

1. Go to **ENGAGE → Tips Tracker**
2. Find your fixture using filters, search, or the sport types panel
3. Click the fixture to open the Tips screen
4. Filter by market name, line, bet name, or tip content
5. Copy a Tip ID for support or investigation
6. Export to CSV for audit or reporting

***

## What is Tips Tracker?

Tips Tracker is a self-serve investigation tool for the Tips Feed. It shows exactly which betting tips were sent for any fixture — and when.

**What you can see:**

* Which tips were active at any point in a match
* When each tip was added or removed, with exact timestamps
* Full tip content, market name, line, and bet name
* Tip IDs for reference and troubleshooting

***

## How to Access

Navigate to **ENGAGE → Tips Tracker** in ARENA360.

**Requirements:**

* ARENA360 access under the relevant account
* Active Tips Feed entitlement

> If you do not have a Tips Feed entitlement, you will see an upsell screen. Click **Unlock Access** to contact your account manager.

***

## Fixture Selection

The Fixtures screen is your starting point for finding the match you want to investigate.

### Sport Types Panel

Filter fixtures by sport using the left panel. The number next to each sport shows how many fixtures are available. Click any sport to filter the table. Use the **>** arrow to drill down by location or country.

### Filters and Search

| Filter            | Purpose                                        |
| ----------------- | ---------------------------------------------- |
| Fixture Name / ID | Free-text search by fixture name or fixture ID |
| Start Date        | Date range picker (From / To)                  |
| Status            | Multi-select: PreMatch, InPlay, Finished       |

All filters use AND logic. Click **Apply** to apply, or **Clear All** to reset.

### Fixtures Table

Each row represents a fixture. Click any row to open the Tips screen for that fixture.

| Column      | Description                                            |
| ----------- | ------------------------------------------------------ |
| Start Date  | Scheduled start date and time                          |
| Location    | Country or region flag and name                        |
| Competition | League or tournament name                              |
| Fixture ID  | Unique fixture identifier. Hover to copy.              |
| Home / Away | Home and away team names                               |
| State       | PreMatch (orange) · InPlay (purple) · Finished (green) |

***

## Tips Screen

The Tips screen opens when you click a fixture. It shows all tips associated with that fixture.

### Fixture Header

At the top of the screen you will see:

* Sport icon, country flag, and competition name
* Fixture ID — click to copy to clipboard
* Home and away team names with H / A badges
* Match date, kick-off time, and current state
* **Tip Add** and **Tip Removed** counters showing totals at a glance

### Active Tips vs All Tips

The Tips screen has two tabs. **Active Tips is the default.**

| Tab                       | What it shows                                        | State column                          |
| ------------------------- | ---------------------------------------------------- | ------------------------------------- |
| **Active Tips** (default) | Only tips that are currently active and available    | Hidden                                |
| **All Tips**              | Full historical trail of every tip added and removed | Visible: Added (blue) · Removed (red) |

### Filters

| Filter           | Type                  | Usage                                                     |
| ---------------- | --------------------- | --------------------------------------------------------- |
| Tip Content / ID | Text search           | Find a specific tip by content or GUID                    |
| Timestamp range  | Time range picker     | Filter by when tips were sent                             |
| Market Name      | Multi-select dropdown | Filter by market. Searchable.                             |
| Line             | Multi-select dropdown | Filter by betting line value (e.g. Over 2.5, Handicap +9) |
| Bet Name         | Multi-select dropdown | Filter by specific bet name                               |
| Clear All        | Button                | Resets all active filters                                 |

### Tips Table

| Column      | Format           | Description                                     |
| ----------- | ---------------- | ----------------------------------------------- |
| Time Send   | HH:MM:SS.ms      | When the tip was sent                           |
| Market Name | Text             | Full market name                                |
| Bet Name    | Text             | Specific betting option                         |
| Line        | Text             | Betting line value                              |
| Tip Content | Text             | Full tip text                                   |
| Status      | Colored text     | All Tips tab only. Added (blue) · Removed (red) |
| ID          | Text (truncated) | Tip ID in GUID format                           |

### Copy a Tip ID

Tip IDs are GUIDs (e.g. `550e8400-e29b-41d4-a716-446655440000`), displayed in truncated form in the table.

* **Hover** over the ID to see the full value in a tooltip
* **Click** the ID to copy it to clipboard

***

## Export to CSV

Available on both the Fixtures screen and the Tips screen. Click the **Download** icon in the top right.

* The Fixtures screen export downloads your full filtered fixture list
* The Tips screen export downloads the full filtered tip set for the current fixture
* Exports reflect the active filter state, not just the visible page

***

## Account Switcher

The **Active Account** selector appears in the top right of the Fixtures screen. Use it to switch between tenants with a Tips Feed entitlement. Switching account re-scopes all data — fixtures and tips — to the selected tenant.

> To switch accounts, return to the Fixtures screen. The account switcher is not shown on the Tips screen.


---

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