ENGAGE Overview

Personalization & recommendations

Personalization & real-time engagement

ENGAGE is LSports' player engagement suite, designed to drive betting activity, strengthen retention, and build user confidence through data-driven content and real-time experiences.

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Who Uses ENGAGE

Role	How They Use ENGAGE
Head of Marketing	Engagement strategy, campaign planning, channel optimization
CRM Manager	Player segmentation, personalized content, retention programs
VIP Retention Manager	High-value player engagement, exclusive content, loyalty initiatives
In-Play Trader	Ultra-fast, trustworthy signals to move markets without overreacting
Product Manager (Betting Experience)	Designs live features that increase engagement without hurting UX

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Products

Product	Description
Tips Feed	Real-time betting insights delivered via RabbitMQ. Statistically validated tips for pre-match and in-play events to guide users toward relevant markets.
Hyper Feed	Enhanced livescore solution with real-time match data, incidents, and confidence-scored events across 32 sports.

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What You Can Do with ENGAGE

• Deliver betting tips — Real-time recommendations via RabbitMQ or API

• Track tip performance — Monitor hit rates and user engagement

• Support multiple languages — Localized content for global audiences

• Access real-time match data — Incidents, periods, and scores across 32 sports

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Getting Started

Tips Feed

1. Get credentials from your CSM

2. Connect to RabbitMQ (/fixtures, /Inplay_Tips, /Prematch_Tips virtual hosts)

3. Start receiving real-time tips

➡️ Tips Feed Technical Integration

Hyper Feed

1. Get credentials from your CSM

2. Connect to RabbitMQ (Fixtures, Incidents virtual hosts)

3. Start receiving real-time match data

➡️ Hyper Feed Technical Integration