# Player Intelligence Dashboard

The Player Intelligence Dashboard is a standalone, always-available hub that provides a complete overview of any player's historical activity and risk profile.

It centralises key metrics — including total stake, total win, and GGR contribution — alongside full bet history visibility. This removes any dependency on Bet Monitoring visibility, allowing traders to proactively assess player behaviour at any time.

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## Overview

From the dashboard, you can:

* Review a player's total stake, total win, and GGR at a glance
* Apply one-click segmentation filters (e.g. VIP, Sharp, Monitored)
* Jump directly to Platform Limits or Entity Limits to take immediate action
* View full bet history without needing to access Bet Monitoring first

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## Blocked Player Management

The **Block** action provides a controlled, transparent workflow for restricting accounts.

When a player is blocked:

* A clear visual badge appears in the Player List
* A persistent blocked status banner is displayed within the Player Detail view
* All player data remains fully accessible — including Overview, Limits, and Bets — allowing you to review activity before taking further action

**Important behaviours:**

* Limits and segmentation can be adjusted while the account remains blocked, without triggering an automatic unblock
* To reinstate a player, an explicit confirmation modal is required

This ensures governance integrity while maintaining operational efficiency.

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## Automatic Player Labelling

Automatic Player Labelling classifies players based on their behaviour using configurable, operator-defined thresholds.

The system continuously evaluates player activity using metrics such as:

* GGR
* Win ratio
* Stake size
* Bet volume
* Bet-type distribution (e.g. percentage of single bets)

Based on these metrics, the system assigns a dynamic segment: **Sharp**, **VIP**, **Standard**, or **Monitored**.

**Key behaviours:**

* Segmentation updates automatically in real time as player behaviour evolves
* A manual override option remains available when needed
* This reduces reliance on manual tagging and improves early detection of sharp or high-value behaviour

***

## Related

* [Player List](/u/defend/step-4-player-management/player-list.md)
* [Player Platform Limits](/u/defend/step-4-player-management/player-platform-limits.md)
* [Player Entity Limits](/u/defend/step-4-player-management/player-entity-limits.md)
* [Risk Controls](/u/defend/risk-controls.md)


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