FAQ
Frequently asked questions about BOOST
Common questions about monitoring, coverage analysis, and provider benchmarking.
General
What is BOOST?
BOOST is LSports' provider performance analytics platform. It provides visibility into coverage, trading performance, and provider benchmarking to help you optimize your data sources.
How do I access BOOST?
Visit https://monitoring.lsports.eu and log in with your LSports credentials. BOOST is available under the BOOST section in the platform menu.
Do I need TRADE to use BOOST?
BOOST is designed to work alongside TRADE. It provides analytics on the providers you've configured in TRADE.
Monitoring
Which fixtures appear in the Monitoring screen?
Monitoring displays fixtures that include market data. Fixtures with only livescore data (no markets) are excluded.
How do I filter by provider?
Use the provider dropdown in the sports bar to filter fixtures by a specific provider. The fixture count updates to show only those covered by the selected provider.
What do the fixture statuses mean?
NSY
Not Started Yet (pre-match)
About to Start
Starting soon
In Progress
Currently live
Interrupted
Temporarily stopped
Lost Coverage
Data feed unavailable
Provider Benchmark
How do I compare providers?
Navigate to Provider Benchmark and select your source provider and comparison provider. The tool shows fixtures your comparison provider covers that your source doesn't.
Can I order missing fixtures directly from BOOST?
Yes! In the BPS live comparison, hover over a fixture and click the "+" icon to order it directly if you're a TRADE user.
Trading Performance
What metrics does Trading Performance show?
Market Uptime — Percentage of time markets were available
Margin Comparison — Margin analysis across providers
Latency — Response time metrics
How is uptime calculated?
Uptime measures the percentage of fixture duration that markets had active odds available (not suspended).
Support
How do I report a coverage issue?
Open a support ticket at support.lsports.eu with the fixture ID and provider details.
Can I request coverage for new leagues?
Yes. Contact your CSM with your coverage requirements. We continuously expand provider partnerships.
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