# FAQ Common questions about monitoring, coverage analysis, and provider benchmarking. *** ## General ### What is BOOST? BOOST is LSports' provider performance analytics platform. It provides visibility into coverage, trading performance, and provider benchmarking to help you optimize your data sources. ### How do I access BOOST? Visit and log in with your LSports credentials. BOOST is available under the BOOST section in the platform menu. ### Do I need TRADE to use BOOST? BOOST is designed to work alongside TRADE. It provides analytics on the providers you've configured in TRADE. *** ## Monitoring ### Which fixtures appear in the Monitoring screen? Monitoring displays fixtures that include market data. Fixtures with only livescore data (no markets) are excluded. ### How do I filter by provider? Use the provider dropdown in the sports bar to filter fixtures by a specific provider. The fixture count updates to show only those covered by the selected provider. ### What do the fixture statuses mean? | Status | Description | | -------------- | --------------------------- | | NSY | Not Started Yet (pre-match) | | About to Start | Starting soon | | In Progress | Currently live | | Interrupted | Temporarily stopped | | Lost Coverage | Data feed unavailable | *** ## Provider Benchmark ### How do I compare providers? Navigate to Provider Benchmark and select your source provider and comparison provider. The tool shows fixtures your comparison provider covers that your source doesn't. ### Can I order missing fixtures directly from BOOST? Yes! In the BPS live comparison, hover over a fixture and click the "+" icon to order it directly if you're a TRADE user. *** ## Trading Performance ### What metrics does Trading Performance show? * **Market Uptime** — Percentage of time markets were available * **Margin Comparison** — Margin analysis across providers * **Latency** — Response time metrics ### How is uptime calculated? Uptime measures the percentage of fixture duration that markets had active odds available (not suspended). *** ## Support ### How do I report a coverage issue? Open a support ticket at [support.lsports.eu](https://support.lsports.eu/) with the fixture ID and provider details. ### Can I request coverage for new leagues? Yes. Contact your CSM with your coverage requirements. We continuously expand provider partnerships. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.lsports.eu/u/boost/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.