FAQ

Frequently asked questions about BOOST

Common questions about monitoring, coverage analysis, and provider benchmarking.

---

General

What is BOOST?

BOOST is LSports' provider performance analytics platform. It provides visibility into coverage, trading performance, and provider benchmarking to help you optimize your data sources.

How do I access BOOST?

Visit https://monitoring.lsports.eu and log in with your LSports credentials. BOOST is available under the BOOST section in the platform menu.

Do I need TRADE to use BOOST?

BOOST is designed to work alongside TRADE. It provides analytics on the providers you've configured in TRADE.

---

Monitoring

Which fixtures appear in the Monitoring screen?

Monitoring displays fixtures that include market data. Fixtures with only livescore data (no markets) are excluded.

How do I filter by provider?

Use the provider dropdown in the sports bar to filter fixtures by a specific provider. The fixture count updates to show only those covered by the selected provider.

What do the fixture statuses mean?

Status	Description
NSY	Not Started Yet (pre-match)
About to Start	Starting soon
In Progress	Currently live
Interrupted	Temporarily stopped
Lost Coverage	Data feed unavailable

---

Coverage Hub

What is the Coverage Hub?

Coverage Hub provides reports on which providers cover specific sports, leagues, and markets. Use it to identify coverage gaps and optimize provider selection.

What's the difference between Markets, Livescore, and Settlements coverage?

• Markets — Which providers offer odds for specific markets

• Livescore — Which providers offer real-time score/incident data

• Settlements — Whether settlement data is available for markets

How far back does coverage data go?

Coverage reports are based on the last 12 months and up to 30 of the most recent fixtures per league.

---

Provider Benchmark

How do I compare providers?

Navigate to Provider Benchmark and select your source provider and comparison provider. The tool shows fixtures your comparison provider covers that your source doesn't.

Can I order missing fixtures directly from BOOST?

Yes! In the BPS live comparison, hover over a fixture and click the "+" icon to order it directly if you're a TRADE user.

---

Trading Performance

What metrics does Trading Performance show?

• Market Uptime — Percentage of time markets were available

• Margin Comparison — Margin analysis across providers

• Latency — Response time metrics

How is uptime calculated?

Uptime measures the percentage of fixture duration that markets had active odds available (not suspended).

---

Support

How do I report a coverage issue?

Open a support ticket at support.lsports.eu with the fixture ID and provider details.

Can I request coverage for new leagues?

Yes. Contact your CSM with your coverage requirements. We continuously expand provider partnerships.